At Firefly Kashmir, we value your privacy and are committed to safeguarding your personal information. This policy outlines how we collect, use, and protect your data when you interact with our services.

1. Information We Collect

We may collect personal details such as your name, phone number, email address, and travel preferences when you:

• Make a booking or inquiry
• Contact us via phone, email, or website
• Request information about our services

2. How We Use Your Information

Your information is used to:

• Confirm and manage your bookings
• Provide customer support and assistance
• Improve our services and customer experience
• Send important updates related to your bookings

3. Information Sharing

We do not sell or rent your personal data. Your information may only be shared with trusted partners (such as hotels or transport providers) when required to deliver services or comply with legal obligations.

4. Data Security

We take appropriate measures to protect your information from unauthorized access, misuse, or disclosure. However, no online system is completely secure.

5. Cookies & Tracking

Our website may use cookies to enhance user experience and analyze website performance. You can disable cookies through your browser settings if preferred.

6. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices or content.

7. Your Rights

You may request access to, correction, or deletion of your personal data by contacting us directly.

8. Policy Updates

We may update this policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

For any questions regarding this Privacy Policy:

📍 Shalimar Road, Tailbal Dangerpora, Srinagar – 190006
📧 info@fireflykashmir.com
📞 +91 86033 22626 | +91 91038 70587